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Miguel_anbello
Participant
August 17, 2015
Question

HELP: fix on Mac version

  • August 17, 2015
  • 0 replies
  • 175 views

SOmebody know how i can do that in mac version?????


Resolution: Follow these steps:

  1. Uninstall Adobe Digital Editions using one of these two  methods:
    • Start > Programs > Adobe > Adobe Digital Editions  > Uninstall
    • Start > Settings > Control Panel > Add Remove  Programs
  2. Initiate Uninstall
  3. In order to remove all remnants of Adobe Digital Editions /  Adobe Adept from the machine a "Registry Edit" will need to be  performed:
    • Start > Run > Regedit
  4. Search for HKEY_CURRENT_USER > Software > Adobe >  Adept and Delete the full "Adept" folder
  5. Remove only the structures that are under the "SOFTWARE"  extensions. This will remove the Adobe ID / License and Activation Keys
  6. Clear any outstanding tasks that may be associated to Adobe  Digital Editions downloads
    • C:\data\my digital editions
    • C:\my documents\my digital editions
  7. Delete any documents within these folders:
    • Restore > Tasks
    • Restore > Failed
  8. Re-install Adobe Digital Editions
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