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Participant
September 21, 2020
Question

Help with de-authorizing my Adobe Digital Editions

  • September 21, 2020
  • 1 reply
  • 119 views

Hello, 

 

I am trying to de-authorize my adobe editions because I put in the wrong email, but when I go to erase the authorization it says my credentials "do not match" (use to say that the password is invalid). I tried calling customer service but they said to go to "adobe forums", but Im not sure what that is. If anyone can help here please let me know or if you know who I can call!! 

 

Thank you! 

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    1 reply

    Maia5E09Author
    Participant
    September 21, 2020

    Ok so I ended up finding another page that answers my question : https://community.adobe.com/t5/digital-editions/can-t-erase-authorization-in-ade/td-p/8274261?page=1 

     

    This worked great and was super easy!