No one can provide support for this problem?  I searched a lot of this subject, but no any answer from your side.

So many people reported the problem here, and you guys suggest us report it to Customer Care.

However, Customer Care told us that they can't solve the problem by them and need to post the problem here, and the engineer here will help us to solve it.

It's enough, pls tell us how to solve this problem?  Who is the correct party to solve this problem?  Don't put me into the loop again and again.

Thx.