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amanda-raer52357642
Participant
May 17, 2015
Question

How can I erase authorization? When I try to erase it, it just tells me to try again after some time...

  • May 17, 2015
  • 3 replies
  • 362 views

I need to erase authorization to download an ebook that my course is in.  I messed up and downloaded the book first then the reader, now I have to erase authorization and retry. When I try to de-authorize my computer it just tells me to wait and try again after some time. I have been trying for over a month..???

This topic has been closed for replies.

3 replies

Adobe Employee
May 19, 2015

If due to some reason, you are unable to deauthorize ADE, follow the below steps:

Mac:

1. Go-> Go to folder.

Go to folder dialog will appear.

2. Type   ~/Library/Application Support/Adobe/Digital Editions

drag the activation.dat file to the trash.

ADE will be deauthorized now.

Now Authorize ADE again [Help -> Authorize Computer].

Windows:

Choose Start > Run.

In the Open text box, type regedit and then press Enter. The Registry Editor opens.

In the left pane of the Registry Editor, locate the following registry key:

HKEY_CURRENT_USER\Software\Adobe\Adept

Right-click the Adept key and choose Delete.

In the Confirm Key Delete dialog, click OK.

Your authorization will be deleted.

ADE will be deauthorized now.

Now Authorize ADE again.

sophiec31676258
Participant
March 22, 2016

In my registry (Windows 8.1), I can't find the registry key HKEY_CURRENT_USER\Software\Adobe\Adept.

I just have :

Many thanks for your help...

Inspiring
May 18, 2015

[discussion moved to Adobe Digital Editions forum]

Claudio González
Legend
May 17, 2015

I guess the forum you need is this. Adobe Digital Editions