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August 15, 2013
Question

HOW CAN I TALK TO SOMEBODY!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • August 15, 2013
  • 2 replies
  • 1973 views

HOW CAN I TALK TO SOMEBODY!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    This topic has been closed for replies.

    2 replies

    MichaelKazlow
    Legend
    August 15, 2013
    Legend
    August 15, 2013

    You can phone Adobe and pay for support for Reader if that's what you really want to do. Why don't you want to get free help here in the forum?

    August 15, 2013

    1. How do I phone Adobe?

    I can't find their number.

    2. Why should I pay to fix something you have caused?

    How about Adobe paying me for the time and cost that has been expended trying to connect MY reader to My computer?

    Sony advise that this problem is an Adobe problem.

    How can we fix it?

    Your online forum is for nerds.

    I am 74 years old.

    Can you help, or do you just want to get smart about it?

    Sent from my iPhone

    Regards,

    Barry

    Legend
    August 15, 2013

    Please forward a phone number of a person who can fix this problem.

    Sent from my iPhone

    Regards,

    Barry


    Yes you did. Me personally. I spend a lot of time helping people in these forums, something which I do by choice. I don't work for Adobe at all. And apparently, I'm a nerd, and so are all other folk who might have helped. Well, good luck with getting help now.

    Understand this: this is a forum where people chat. It's nobody's job to help you here. You might be used to getting customer service from people whose job it is to put up with anger and insults. That's not my job, it isn't anyone's job. Of course someone might already have forwarded you a phone number but since you have declined the chance to tell us what your problem is and what product is having the problem, it's hard.