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Nicko69
Participant
August 15, 2014
Question

How do I access old adobe ID

  • August 15, 2014
  • 1 reply
  • 229 views

I have two Adobe ID's this one and an old one which is used to authorise all of the DRM content on my ereader.  The other ID is an old email I no longer have access to, tonight I tried to log in to the old account and it said the password had to be changed. It sent a link to the old email, that I no longer have access to.  How do I access the old ID??

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    1 reply

    hans-g.
    hans-g.
    Legend
    August 15, 2014

    Hello Nicko,

    a brand new help site is "Adobe ID and registration support" here: http://helpx.adobe.com/x-productkb/global/service-c1.html.

    You could have a look there too: http://www.adobe.com/cfusion/membership/index.cfm?form=adobeid&loc=de&nl=1?

    and http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html >>> How to change your password, email, or account information

    and to see what's stored at Adobe's database (hHere you can see all your subscriptions, products aso) use https://www.adobe.com/account.html

    Hans-Günter

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