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July 17, 2013
Question

how do i authorize multiple computers?

  • July 17, 2013
  • 1 reply
  • 671 views

i need to authorize my computer in order to return ebooks.  when i go to authorize it i get a message saying I can not authorize multiple computers.  i am only trying to authorize one lap top..so what now?

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1 reply

Inspiring
July 18, 2013

Sometimes ADE gets its registration/activation confused and in a semi-authorized state.

Unfortunately, it often then gives misleading error messages about what is wrong; including quite often a message such as yours.

Try completely removing any authorization using ctrl-shift-D to ADE (cmd-shift-D if on Mac).

Restart ADE, and then reauthorize with your Adobe ID.