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Anonymous
Jun 17, 2015 2:28 PM UTC
Question

how do i authorize my computer with google as the ebook vendor? it wont accept my google login details.

I bought an ebook on the google play store and downloaded it. When I add it to my adobe digital edition library I am prompted to authorize the computer. I have selected google as the ebook vendor and entered my login details (same as the google play store) but I keep getting an error message that my detail cannot be recognised? What detail am I supposed to put in the vendor login ID and vendor password?

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      6 replies

      a mariana
      a mariana
      Participant
      Dec 22, 2022 4:37 PM UTC
      I am having a similar problem.
      I am successful at login in with my Adobe account, but my Google Account (from where I actually purchased the book) says it's incorrect. I already linked both accounts, but can't download my book. Spent an hour with Google support and found no solution. They have no idea what the Vendor ID and Password is. 

      According to you, it's our regular account credentials, but for some reason they tell me it's incorrect.

      help
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        selena_sansan
        Participant
        Sep 8, 2017 2:21 AM UTC

        I had same problem,too.But I changed my adobe ID password then it worked!

        Make sure your new password isn't too complicated (the shorter the better).

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        Anonymous
        Dec 3, 2015 10:02 PM UTC

        Did you EVER figure this out? I am having a terrible time because I don't know what a Vendor ID is. It is not accepting my Adobe ID info.

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        Nanaky
        Nanaky
        Participating Frequently
        Dec 4, 2015 7:10 AM UTC

        The Adobe ID is you Vendor ID. If the Data not accept, reset the password of you account and used only letters and numbers.

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        Anonymous
        Dec 4, 2015 3:03 PM UTC

        I found out my issue was that it was showing 3M Cloud as my vendor for

        which I had no ID or password. I deleted 3M Cloud from my computer and then

        they gave me the possibility of entering my Adobe ID and password instead -

        whew! No more making multiple Adobe accounts or changing my Adobe password

        umpteen times.

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