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jenniferd250916
Participant
June 24, 2015
Question

How do I deauthorize my computer from one id if I can't access the email account associated with it?

  • June 24, 2015
  • 2 replies
  • 549 views

How do I deauthorize my computer from one id if I can't access the email account associated with it?

    This topic has been closed for replies.

    2 replies

    mjutila
    mjutila
    Participant
    June 30, 2016

    You can try this:

    Unable to erase authorization for adobe editions

    Dominic Michael
    Adobe Employee
    Dominic Michael
    Adobe Employee
    June 25, 2015

    The detail steps of deauthorization workflow is posted at, https://blogs.adobe.com/ebooks/2015/04/30/deactivating-a-device-from-your-ade-account/

    You can download the latest version of ADE from, Download | Adobe Digital Editions

    mjutila
    mjutila
    Participant
    June 30, 2016

    Thank you for reply. Related deauthorization workflow works in case there is a valid Apple ID and password. However, the problem is more severe if you have forgotten Adobe ID password and you have an email account associated which one doesn't anymore have an access so that Adobe ID can be retrieved.

    Is there any possibilty to overcome this situation?

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