Participant

Answered

How do I deauthorize my computer in Adobe Digital Editions program?

Forum|Forum|11 years ago
October 8, 2014
3 replies
4535 views

I authorized my computer with the incorrect Adobe ID, but now I cannot authorize my computer with the correct Adobe ID. It will not let me deauthorize the wrong account nor allow me to authorize the correct account.

This topic has been closed for replies.

Correct answer Jim_Lester

Ctrl-Shift-D (Cmd-Shift-D Mac) should bring up a deauthorization dialog.

carolynl18094642

Participant

This doesn't seem to work anymore.

I have the computer and I want to deauthorize it before shifting to a new computer. there is no menu option and control-shift-d has no effect.

How can I do this?

C

cherih25004026

Participant

I'm having the same problem, except I'm using the username and PW I created with my adobe account and ADE will not recognize them. I am beyond frustrated! So, I am unable to deactivate the program.

mrshall25

Participant

I have the exact same problem. I reset my password but still it says I cannot de license my computer and try later.

C

cherih25004026

Participant

Ok…Just talked to a women at the NY Public Library. Get rid of Adobe Digital Editions 4.0…look for older versions. I tried ADE 2.0…still didn't work. Then I tried ADE 1.7.2 and BINGO! Success:)

Hope this helps!

Cheri

J

Jim_LesterCorrect answer

Participating Frequently

Ctrl-Shift-D (Cmd-Shift-D Mac) should bring up a deauthorization dialog.

stephenr56848052

Participant

That only assists if one has the computer. I need to know how to reauthorise an old computer (which I do not have) from my Adobe ID account without the computer, so I can authorise the new computer

stephenr56848052

Participant

De-authorise an old computer that is

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