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May 23, 2015
Question

How do I get Digital Editions to recogniize my new ID?

  • May 23, 2015
  • 1 reply
  • 214 views

I have a new ID because I have changed my email address and cannot remember the old password but I cannot use "Authorize Computer" to enable its use.

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    1 reply

    hans-g.
    Legend
    May 23, 2015

    Hello Alex,

    the right place in my eyes is https://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html >>> How to change your password, email address, or account information.

    If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use the chat, I for my part had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.

    Hans-Günter

    May 23, 2015

    I have already changed the ID but now I want Digital Editions to authorise its use!