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Reenie2015
Reenie2015
Participant
December 18, 2015
Question

how do I resolve "loan token not found" which I get with ADE 4.5 with books which were perfectly OK just before I downloaded this stupid programme

  • December 18, 2015
  • 1 reply
  • 434 views

I downloaded ADE 4.5. I then tried to download a book from my local library. Not only does ADE insist on downloading itself and reinstalling each time a book is downloaded but it doesn't open or download the book itself. Now it has stuffed all the books I previously had on my Nook and my Nook reads: loan token not found" including for a book I was reading just this morning before the ADE disaster

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    1 reply

    Nanaky
    Nanaky
    Participating Frequently
    December 18, 2015

    Mac OS

    1. Open Adobe Digital Wditions.
    2. Press Command+Shift+D to deauthorize Adobe Digital Editions.
    3. Select Erase Authorization.
    4. Click OK and authorize again.

    Windows

    1. Open Adobe Digital Editions.
    2. Press Control+Shift+D to deauthorize Adobe Digital Editions.
    3. Select Erase Authorization.
    4. Click OK and quit Adobe Digital Editions.
    Reenie2015
    Reenie2015Author
    Participant
    December 18, 2015

    Sorry, this was no help at all. Now I've simply de-authorised and nothing works.By the way, is this programme so crap that Adobe staff won't even come on and offer advice? I see this problem has been raised before and left unanswered

    Nanaky
    Nanaky
    Participating Frequently
    December 20, 2015

    Digital Edition is a costfree product...so support not direct....

    What happends when you used the shortcuts?

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