How do you Authorize in ADE when you don't know the 1) ebook vendor 2)Adobe ID and the Password?

I have been trying to get one book downloaded onto the Adobe Digital Edition. I could read them on my

computer. However, there was one book that I could not read so KOBO told me to deauthorize the computer

and then reauthorize. However, to reauthorize, you need to be able to answer 1,2 and 3 above.

I use what I consider my Id and password but they say they don't match.

I have been at this with Adobe, Geek squad and KOBO for about eight hours and

getting very frustrated.

Can anyone help?

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