Skip to main content
A
Anonymous
July 17, 2013
Question

How do you to fix Connection Error Detected?

  • July 17, 2013
  • 1 reply
  • 4904 views

Hi everyone,

Does anyone know how to fix the error that reads:

Connection Error Detected

Digital Editions could not connect to the fulfillment server. Please make sure you are connected to the internet.

I am using a Windows Vista Home Premium computer, and I my interent is working. My adobe digital edition is 2.0.

Does anyone have an idea?

This topic has been closed for replies.

1 reply

S
sjpt
Inspiring
July 17, 2013

This can be a firewall issue (or sometimes even an anitvirus issue).

Try with firewall temporarily turned off.

There are some Vista specific suggestions at http://helpx.adobe.com/digital-editions/kb/installing-digital-editions-20-windows.html (see the top of this forum contents page).

If that doesn't help, it may be worth trying the older ADE to see if that helps.

There are lots of bugs in ADE2.0.  Try replacing ADE2.0 with the older but more reliable v1.7.2.

(You can have them both installed at once if you like.)

Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.

http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html

The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172

A
Anonymous
July 18, 2013

I'll try your solutions today or tommorrow. I have the old adobe digital installed and it does the same thing as the 2.0 verison. So hopefully it is my firewall thats making the error appear.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices