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Anonymous
July 9, 2015
Question

How to authorize adobe digital editions on a new computer, with the same adobe id account from the old computer, my email address.

  • July 9, 2015
  • 1 reply
  • 939 views

How to authorize adobe digitals on a new computer? Do I need a new adobe ID? If so, how to create one since the email address is the same?

    This topic has been closed for replies.

    1 reply

    Dominic Michael
    Adobe Employee
    Dominic Michael
    Adobe Employee
    July 10, 2015

    You can use your existing Adobe ID to authorize your new computer as well. Each ID has maximum activation of 6 computers and 6 devices.

    How to Activate?

    1. Launch ADE
    2. Select the menu item Help-->Authorize Computer...
    3. Enter your valid existing Adobe ID credentials to authorize.

    Hope this helps you.

    lorenzoc95214176
    lorenzoc95214176
    Participant
    July 10, 2015

    this is apparently wrong, since I get a message wich says that it  necessary to use an AD ID whcih is not already used for other computer.

    Dominic Michael
    Adobe Employee
    Dominic Michael
    Adobe Employee
    July 13, 2015

    This reason behind this error message. This device is activated with an Anonymous account which has a unique UUID stored in the registry. When you try to activate the same machine with different Adobe ID (UUID), this error message will be thrown.

    Solution1: Deactivate the anonymous account and activate with the existing Adobe ID

    Note: In this case, the books you have fulfilled with the Anonymous account will be permanently lost.

    If you like to continue reading the books fulfilled by Anonymous account, you have to follow solution 2

    Solution 2: You have to assign the UUID of anonymous ID to newly created Adobe ID. For more information please refer to, Adobe Digital Editions – Anonymous Activation

    Hope this solves your issue.

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