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bradl43055651
Participant
August 7, 2019
Question

how to change e-mail address on digital editions account

  • August 7, 2019
  • 3 replies
  • 578 views

Hi

we have 2 accounts

Account #1: [E-mail removed by moderator.]

there is one pdf document associated with this account = Trip Generation, 10th Edition:  Land Use Package

which was ordered from the Institute of Transportation Engineers

see attached

Account #2:  [E-mail removed by moderator.]

we would like to close the [E-mail removed by moderator.] account,

and have the pdf document become accessible via the other account, the [E-mail removed by moderaotr.]

if you need to contact me about this

Brad Lane

[Private info removed by moderator.  This is not support, it's a public user-to-user forum.]

    This topic has been closed for replies.

    3 replies

    Nanaky
    Participating Frequently
    August 8, 2019

    The authorize of the eBook can not change by adobe. You can only contact the creater of the document if possilbe to download the Document with the other id new.

    Nancy OShea
    Community Expert
    Community Expert
    August 7, 2019

    Please do not post sensitive account information in a public user-to-user forum where it could be exploited by bad actors.  See link below for details on changing ID e-mail.

    Digital Publishing Suite | Changing Adobe ID email

    Nancy O'Shea— Product User & Community Expert
    bradl43055651
    Participant
    August 8, 2019

    Thanks   - that works