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markr34804333
Participant
July 3, 2018
Question

How to deauthorize Adobe Digital Editions without a password

  • July 3, 2018
  • 2 replies
  • 413 views

I cannot deauthorize my computer that was authorized by another person. How do I change the user when i do not know their password. deleting the app does not seem to work.

    This topic has been closed for replies.

    2 replies

    Nanaky
    Participating Frequently
    July 4, 2018

    Windows:

        Close all applications.
        Press WINDOWS + R.
        In the Open text box, type regedit and then press Enter. The Registry Editor opens.
        In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
        Remove the Adept Folder.
        In the Confirm Key Delete dialog, click OK.
        Close the Registry Editor.
        Open Adobe Digital Editions and reauthorize..

    Macintosh:

        quit Adobe Digital Editions.
        Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
        If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
        Open Adobe Digital Editions and reauthorize.

    John T Smith
    Community Expert
    Community Expert
    July 3, 2018

    Get the password from that other person

    Running the Cleaner may work... or it may not, since my understanding is that passwords are encrypted and put in a hidden file

    Use the Creative Cloud Cleaner Tool to solve installation problems