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markr34804333
Participant
Jul 3, 2018 6:46 PM UTC
Question

How to deauthorize Adobe Digital Editions without a password

I cannot deauthorize my computer that was authorized by another person. How do I change the user when i do not know their password. deleting the app does not seem to work.

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    2 replies

    Nanaky
    Participating Frequently
    Jul 4, 2018 6:38 AM UTC

    Windows:

        Close all applications.
        Press WINDOWS + R.
        In the Open text box, type regedit and then press Enter. The Registry Editor opens.
        In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
        Remove the Adept Folder.
        In the Confirm Key Delete dialog, click OK.
        Close the Registry Editor.
        Open Adobe Digital Editions and reauthorize..

    Macintosh:

        quit Adobe Digital Editions.
        Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
        If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
        Open Adobe Digital Editions and reauthorize.

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    John T Smith
    Community Expert
    Community Expert
    Jul 3, 2018 7:25 PM UTC

    Get the password from that other person

    Running the Cleaner may work... or it may not, since my understanding is that passwords are encrypted and put in a hidden file

    Use the Creative Cloud Cleaner Tool to solve installation problems

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