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Andre22008241l41y
Participant
November 30, 2021
Question

How to deauthorize if initially authorized without ID

  • November 30, 2021
  • 1 reply
  • 184 views

Hello,

 

I have authorized a book without an Adobe ID since I did not want to create an adobe login to access an ebook. I got access to the ebook but now I am unable to transfer the ebook into my cloud and access it from my phone. I have since learned that this is only possible if I have an Adobe ID and the app installed on various platforms to read the ebook. I have an Adobe ID, I have the Adobe digital editions 4.5 on my computer (PC) and the app on my phone, however, now I am unable to erase the authorization (CTRL+SHIFT+D is NOT working). Please help me to figure out how to erase the authorization so that I can reauthorize the ebook via my Adobe ID.

Extremely frustrating, overly complicated and not user friendly - which is also reflected in the google play reviews of the app.

Please help to not lose all credibility. 

    This topic has been closed for replies.

    1 reply

    C
    Chris_P_bacon
    Participant
    August 11, 2023

    Hi,

    Did you get any help with this? I have the exact same problem now.

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