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Anonymous
March 8, 2015
Answered

how to fix Error found: E_ACT_NOT_READY?, how to fix Error found: E_ACT_NOT_READY?, how to fix Error found: E_ACT_NOT_READY?

E_ACT_NOT_READY

    shreyaCorrect answer
    Adobe Employee
    March 16, 2015

    If due to some reason, you are unable to deauthorize ADE, follow the below steps:

    Mac: Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

    ADE will be deauthorized now.

    Now Authorize ADE again.

    View reply

    28 replies

    B�n� Laf
    Participant
    May 26, 2025

    Bonjour,

    J'ai téléchargé la nouvelle édition de ADE 4.5.

    Mes locations de livres n'arrivent plus dans mes dossiers et à chaque essai d'importation, j'ai une série de messages d'erreur comme E_ACT_NOT_READY ou E_ADEPT_REQUEST_EXPIRED.

     

    J'ai supprimé l'appli et ai re-téléchargé sans succès.

     

    J'ai effectué la manipulation bibliothèque/application support/adobe/digital edition, mais l'histoire s'arrête à ADOBE. Je n'ai pas de fichier DIGITAL EDITION.

    Impossible donc d'effacer l'autorisation d'ADE.

     

    Quequ'un pourrait-il m'aider ? Merci !

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    Matou XL5
    Participant
    October 14, 2023

    Pouvez-vous faire en sorte que je puisse utiliser "Adobe Digital Éditions 4.5.1.2"?

    Merci pour votre aide,

    Rolland Grenier

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    sandeepp23073769
    sandeepp23073769
    Participant
    May 22, 2019

    Hi I have deauthorized and re authorized also but still I am unable to open acsm file on my mac

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      zoeyl80664125
      zoeyl80664125
      Participant
      April 17, 2018

      Can someone help me with my adobe editions version 4.5.8? I'm on a Mac. When I try and drop a book from the library into Adobe Editions I get the following message:

      E_ACT_NOT_READY

      I am unable to Unauthorize the account, I've tried and it won't allow me to do it. What now?

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      eleanorbatch
      eleanorbatch
      Participant
      March 19, 2017

      If I reauthorize my ADE, will I lose all the books I have saved there?  Is there any way I can back them up before I reauthorize?  -- All of you who reauthorized, did you lose any saved items?  Eleanor

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      BTS7
      BTS7
      Participant
      June 1, 2016

      I have the E_ACT_NOT_READY on Win10.

      I used Zinstall Pro to move all my applications from my crashed PC's drives to my new laptop. All the other program work except Adobe Digital Edition won't load the only book I purchased - gives the error above. It will load "Getting Started" book.

      The options I have under "Help" are

      (  i) Authorization Information

      ( ii)  Adobe Digital Editions Help - which is useless as they didn't help but sent me here

      (iii) Authorize computer  --  which won't show anything or turned off.

      "Authorization Information" say my laptop is "authorized".

      What should I do?

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      Nanaky
      Nanaky
      Participating Frequently
      June 2, 2016
      Close all applications.
      Choose Start > Run.
      In the Open text box, type regedit and then press Enter. The Registry Editor opens.
      In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
      Select the Adept key.
      Choose File > Export.
      In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.
      Right-click the Adept key and choose Delete.
      In the Confirm Key Delete dialog, click OK.
      Close the Registry Editor.
      Open Adobe Digital Editions and reauthorize.
      Translate
        BTS7
        BTS7
        Participant
        June 7, 2016

        Nanaky, thank you so much. IT WORKED!

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        bmorgan54
        Participant
        January 30, 2016

        Hope this helps.

        A few months ago I changed my Adobe ID and password. Fast forward to now and I'm having the same prob as everyone else. Here's what worked for me:

        1. Go to the Finder menu.

        2. Hold down the Option key and select Go. This reveals the hidden user library.

        3. Select Library.

        4. Go to Application Support -> Adobe -> Digital Editions and delete the file named “activation.dat”

        5. Now one can reauthorize Adobe Digital Editions.

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          waynet3697623
          waynet3697623
          Participating Frequently
          January 30, 2016

          thank you very much for supplying the fix to my Mac - unable to deauthorise-

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          Anonymous
          September 9, 2015

          I tried everything that everyone has suggested (including trashing ADE 4.0 and installing 3.0) and ran into the same problems.  Then I spent two hours chatting with an Adobe chat room person who finally gave up on me because my computer skills are those of someone born during World War II.  That is probably because I was born during World War II. Then based on I don't know what I de-authorized my computer (not the de-authorize ADE path that has been suggested) and then re-authorized it, and problem solved.  I have nothing more to add.

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          berta2358
          Participant
          September 11, 2015

          I've the same problem and I also do not have a folder "..Digital Edition". So I cannot put any file into trash. I also try to chat with Adobe an I got the answer that I have to ask the community for that.

          Digital Edition is not in the chat support. I really angry. What a support. No one can help and you can not load any book on your computer.

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            Adobe Employee
            shreya
            Adobe Employee
            March 9, 2015

            For this problem, you need to deauthorize and authorize ADE again.

            Launch ADE

            Help -> Erase authorization.

            ADE will be deauhorized.

            Now again AUTHORIZE ADE

            Help-> authorize computer.

            Error will be fixed !!

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              kellym74940169
              Participant
              March 16, 2015

              Hi!  
              I am using a Mac. I get this same error.  HOWEVER, your directions DO NOT work.  When I go to "Erase Authorization" I get this message: "Unable to Erase Authorization. Please try after some time."

              I have tried several things: completely uninstalled Digital Editions and then Re-installed. Shut down computer. These steps are not working.

              How can I erase authorization if it wont let me?

              Thanks!

              Translate
                Adobe Employee
                shreyaCorrect answer
                Adobe Employee
                March 16, 2015

                If due to some reason, you are unable to deauthorize ADE, follow the below steps:

                Mac: Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

                ADE will be deauthorized now.

                Now Authorize ADE again.

                Translate
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