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Participant
April 30, 2013
Question

How to get authorization?

  • April 30, 2013
  • 1 reply
  • 525 views

I instaleed Adobe Digital Editions in order to read books downloaded from the EBSCO Host libraries on line.  I authorized the computer and I had no trouble reading the books.  Then I tried to transfer the books to my NOOK and I could not get that to work.  I tried un-authorizaing and re-authorizing Adobe Digital Editions.  I also tried uninstalling the whole program and re-installing it.  Now it won't even let me read the books on my computer.  I go around and around in circles.First  I click on a specific book and it asked me to authorize, so I authorize.  Then it says that this book is not associated with my ID.  I have tried un-doing and re-doing the authorization, and the password. So I have two questions.  1.  What can I do to be able to once again read the books on my computer?  2.  What can I do to be able to transfer my books to my NOOK?

Thanks for your help.

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    1 reply

    Inspiring
    April 30, 2013

    1)

    Was the initial authorization with a 'standard' Adobe ID authorization, or do EBSCO have their own separate authorization?

    If it is a searpate authorization, I am afraid I can't help.

    ~~~~~~~

    For a standard Adobe authorization it sometimes gets semi-authorized and all sorts of odd things happen. Try

    1. completely deauthorizing (ctrl-shift-D to ADE,  cmd-shift-D on a Mac),
    2. restarting ADE,
    3. authorizing again using menu/Library/Authorize Computer
    4. then trying to read a book.

    ~~~~~~~

    2) various possibilities

    Did you ever authorize the Nook?

    While plugged in by USB, and with ADE properly authorized to your Adobe ID menu/Library/Authorize Device.

    ~~~

    If the Nook has been authorized that can get confused as well. Similar to above

    With Nook plugged in;

    1. completely deauthorizing the Nook (ctrl-shift-E to ADE,  cmd-shift-E on a Mac),
    2. restarting ADE,
    3. authorizing Nook again again using menu/Library/Authorize Device
    4. copy a book across
    5. and try reading it on the Nook.

    ~~~

    There is an even more extreme version of deauthorizing the Nook when things are confused.  Only do  this if the above doesn't work.

    1. Using a file manager such as Wundows Explorer or Mac Finder
    2. make sure you can see hidden files and folders
    3. if there is a folder with a name link '.adobe-digital-editions' on the Nook, rename it
      (or back it up to computer and delete it)
    4. start ADE and authorize the Nook.

    ~~~

    There are bugs in ADE2.0 that mean it won't work with some devices.  Try 1.7.2 instead.

    Yhat might help with both 1 and 2.

    Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.

    http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html

    The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172