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Anonymous
April 18, 2015
Answered

How to re-download purchased books on Ditigal Editions

I use a PC.  I have recently been affected by malware, and all of my digital edition books I purchased are encrypted.  How can I re-download the copies of these books I purchased already?

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shreyaCorrect answer
Adobe Employee
April 20, 2015

Hello,

What is the exact error message you are getting when you click on these books now??

OR

You must have received the download links for these books at the time of book purchase.

Try clicking on these links again.

Ensure Adobe Digital Editions is authorized with the same Adobe id that was used previously at the time of downloads

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3 replies

talerboy
talerboy
Participant
March 6, 2017

I cant  authorise my computer when i go through the authorisation this is what i get  (  Connection Error      Digital editions could not connect to the activation server.  Please make sure you are connected to the Internet) i am most certainly connected to the internet Any suggestions?

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Adobe Employee
shreyaCorrect answer
Adobe Employee
April 20, 2015

Hello,

What is the exact error message you are getting when you click on these books now??

OR

You must have received the download links for these books at the time of book purchase.

Try clicking on these links again.

Ensure Adobe Digital Editions is authorized with the same Adobe id that was used previously at the time of downloads

Translate
Anonymous
April 20, 2015

‌i re downloaded with a digital link in my email.

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