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thisisnotacommunity
Participant
May 5, 2014
Question

I am trying to download a DRM ebook with ADE but it asks for an unlock code. I don't have such a code.

  • May 5, 2014
  • 1 reply
  • 247 views

I've just bought a nook ebook which is DRM protected. I am trying to download it to my computer using Adobe Digitial Editions. It asks for an unlock code. I don't have such a code. My device is authorized to my computer and I'm using ADE just fine with books from kobo which are not DRM protected. What's going on? Thanks

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    1 reply

    Dominic Michael
    Adobe Employee
    Adobe Employee
    May 6, 2014

    If the book is PASSHASH enabled then it will prompt for Unlock Code. Please check with your distributor and get the login credentials to unlock.

    For more information on PASSHASH refer to, Public Knowledge Base

    Hope this solves your problem.