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mrose902
mrose902
Participant
October 25, 2015
Question

I can no longer access books that I paid for. I receive the error, "Unable to access ebook...License key is damaged." I must access these books today for an assignment and they have worked just fine up until now.

  • October 25, 2015
  • 1 reply
  • 238 views

I can no longer access books that I paid for. I receive the error, "Unable to access ebook...License key is damaged." I must access these books today for an assignment and they have worked just fine up until now.

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    1 reply

    mrose902
    mrose902Author
    Participant
    October 25, 2015

    Also, I tried to erase the existing authorizations, as suggested in other posts. I receive an error when trying to do so: "Unable to Erase Authorization. Please try after some time."

    Nanaky
    Nanaky
    Participating Frequently
    October 26, 2015

    Which Operating system do you used?

    mrose902
    mrose902Author
    Participant
    October 26, 2015

    Windows 7

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