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grazia5EEC
Participant
March 3, 2021
Question

i can't no more open my Adobe Digital Edition

  • March 3, 2021
  • 1 reply
  • 148 views

I read my last e -book on Ade  on 14 february 2021.

After this day  I can't open this program .

I can't understand what i can do. I tried many times to disinstall and reinstall programm, also ADE 3.0

But everything has been useless.

when i click on programm  i can see  a blue little wheel for a pair of second and stop.

Could you help me?

 

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    1 reply

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    defaulte2f5v680iz3y
    Participant
    March 3, 2021

    Same problem for me. 
    The icon on the menu is activated; when I move the pointer above it, it shows a blank ADE screen; when I click on the icon, nothing happens and no error messages are shown.
    Looking at the Community history, it seems to me that the problem is already present for years and someone years ago was suggesting to uninstall and reinstall ADE 3.0. But that does not work too. 
    I just tried with the Adobe online chat, but was informed that they no longer provide chat support for ADE and do to contact this community.

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    grazia5EECAuthor
    Participant
    March 3, 2021
    I 've tried this solution. I saved ADE on disc D. From this site i opened
    program and found my books. Also i saved a e book on disc D and put it on
    ADE. So i can read it. I know that is a " accrocchio" and not regular
    solution but so works. I don' know untill it will go.
    I think that this is a trouble caused by Windows 10 last update
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