I cannot authorize my Adobe Digital Editions on my Apple Mojave

Question

I have ADE 4.5.  I have tried a variety of .acsm files downloaded from the Brooklyn library.  when I double click the ,acsm, ADE asks for authorization, I enter my password, which is good, and I get the error code: E_AUTH_BAD_DEVICE_KEY.  I spooke with an Adobe technician who told me to post this message on the community board.  I would appreciate a response.

Nanaky · Accepted Answer

quit Adobe Digital Editions.

Navigate to /Users/Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

Open Adobe Digital Editions and reauthorize.

gmacosko · Answer

NanakyI have authorized ADE on my apple and would like to authorize my PC with Windows 7.0. However, when trying to authorize, I get activation server error and a long line 0f code, beginning with E_ADEPT_REQUEST_EXPIRED. It is ADE 4.5. Erase authorization is greyed out.Thank you for any help

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