I cannot find any way to authorize my computer

Question

I have Adobe Digital Editions 4.5.  I am trying to use it with some Google Books purchases of mine.  When I first tried to authorize my computer, I used my Adobe ID.  After submitting, I’m told that Adobe IDs no longer work for authorization and I have to deal with ByteBooks somehow.  There is a long link for a help page at Adobe, but the text cannot be copied.  When I type it in, however, I am told that the page does not exist.  I went to ByteBooks and I created an ID.  I went back to Adobe Digital Editions and it told me the ID was invalid.  There is no option to select ByteBooks as a vendor in ADE so I typed in my ByteBooks ID while keeping Adobe as the vendor. I tried to contact ByteBooks but both their email and forum links do not work.  What is the secret to authorizing my computer for use with Adobe Digital Editions?  Thanks.

mergatroyd8 · Accepted Answer

I finally found the answer after getting through to a person at Adobe. When it asks for your Adobe ID in ADE 4.5, you should enter the email address associated with your Bookbytes account. The password is the password associated with your Bookbytes account.😛

mergatroyd8 · Answer

I can’t seem to edit my question -- but I wanted to point out that I have read other people’s questions on this subject. It seems like a big mess to me. I guess there is no easy answer since I’m not hearing back from anybody. I have worked with AI on this and been sent in circles. I’ve tried to contact ByteBooks and Adobe to no avail. The ADE asks for an ID and password. So am I supposed to use my ID and my password for Bytebooks? That’s what I’m assuming and that’s what I’ve done, but I am told that the data is invalid, even though it is valid enough to let me log into Bytebooks.

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