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A
Anonymous
December 28, 2015
Answered

I canot see my books in the bookshelf and cant resolve the error check authorisation messages

  • December 28, 2015
  • 2 replies
  • 431 views

I started with problems with the error check authorisation message and using the forum tried all the fixes suggested on that.  They all worked while I was using ADE in that session, but once I shut it down and restarted the program it defaulted back and I would get the error check authorisation message again.

I tried uninstalling and reinstalling ADE a couple of times and as a consequence I can not now see the bookshelf options that normally come up (all, recent, borrowed etc) as well as not being able to see the books.  When I tried to open a book via the file menu I get a message to say that it is already in my bookshelf and cannot be opened.

How do I get my bookshelf back and how do I permanently resolve the error check authorisation message.

It is ADE 4.5 on a Windows 7.0 PC

    This topic has been closed for replies.
    Correct answer Nanaky

    Closed Digital Edition.

    Go to My Digital Editoin Folder in your Documents.

    Rename the folder in My Digital Edition.old

    Then start Digital Edition.

    Download a eBook. Now its should work.

    2 replies

    A
    Anonymous
    December 28, 2015

    Thank you your solution resolved being unable to see the bookshelves in ADE, however I still have the error check authorisation message that I cannot resolve despite attempting all the fixes suggested in the forum.  Any other ideas?

    Nanaky
    Nanaky
    Participating Frequently
    December 29, 2015
    1. Close all applications.
    2. Choose Start > Run.
    3. In the Open text box, type regedit and then press Enter. The Registry Editor opens.
    4. In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
    5. Select the Adept key.
    6. Choose File > Export.
    7. In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.
    8. Right-click the Adept key and choose Delete.
    9. In the Confirm Key Delete dialog, click OK.
    10. Close the Registry Editor.
    11. Open Adobe Digital Editions and reauthorize.
    Nanaky
    NanakyCorrect answer
    Participating Frequently
    December 28, 2015

    Closed Digital Edition.

    Go to My Digital Editoin Folder in your Documents.

    Rename the folder in My Digital Edition.old

    Then start Digital Edition.

    Download a eBook. Now its should work.

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