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Participant
April 15, 2024
Question

I cant open my ebooks

  • April 15, 2024
  • 1 reply
  • 112 views

I am unable to open my ebooks on my google chromebook or iphone. Ive tried deleting and redownloading, deauthorizing, downloading with a different browser, and nothing seems to work. I keep getting two different error messages: 

Error getting License. License Server Communication Problem:

E_ADEPT_NO_TOKEN 

and 

Error getting License. License Server Communication Problem:

E_ADEPT_DATABASE

anyone know how to fix this??

This topic has been closed for replies.

1 reply

Participant
April 16, 2024

Is your pdf file the secure type which you install using a ACSM file and not the normal unlock pdf file?