i get a error message like E_LIC_LICENSE_SIGN_ERROR

Forum|Forum|11 years ago
July 8, 2014
5 replies
526 views

i downloaded my first e-book. it has been download in acsm formar and when i tried to open it several times i got error message. Altough i do it every step in right way, i get this message. What can i do for it? i need help for this, thanks.

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zeplintoAuthor

Participant

i had sent an email to d&r about my problem and they turned back to me and said that they solve the problem. maybe your problem solved too take a look

zeplintoAuthor

Participant

I download d&r mobil application from google play store and can open my ebook with it. I think, we have to use this app until the problem is solved

P

Preximo

Participant

Same problem for me, D&R

zeplintoAuthor

Participant

do you know any other program can open the acsm file? if I can't find it's way I have to stop my e-book adventure before it start

aycaayca

Participant

no i don't know any other program for opening acsm. I'm still waiting for the answer from adobe costomer service

zeplintoAuthor

Participant

thanks for your interest. i hope we can find a way soon. have a good day

aycaayca

Participant

I have the exact same problem. Live chat (adobe customer service) can't solve the problem.

L

lajvard

Participant

hi i have the same problem i used 3 different comp. but i got the same message. By the way AycaAyca r u from Turkey. i bought my e-book from D&R. where did u buy yours?

if any progress please post it here.

aycaayca

Participant

Yes I am from Turkey and bought from D&R.

Adobe sample books working with ADE. Customer service can't do anything. It's look like a vendor problem and waiting an answer from D&R

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