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dianem45312188
Participant
December 5, 2015
Question

I get a message that my KOBO is not ADE authorized. This is new as it has always been authorized. What can I do to fix this?

  • December 5, 2015
  • 1 reply
  • 182 views

I have downloaded a book from the library to digital additions as normal and copied it to the KOBO as normal but I get a not authorized message when I try to access it.  Any ideas as to how to fix this?

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    1 reply

    Nanaky
    Participating Frequently
    December 7, 2015

    Which error message you get exactly?

    dianem45312188
    Participant
    December 7, 2015

    The exact message is:

    This document is protected by Adobe Digital Rights Management (DRM) and is not currently authorized for use with your Adobe ID. Please sign-in with the authorized Adobe ID and try again.

    This is the first time I have had this message and the Kobo appears to be authorized to the Digital Editions.

    Nanaky
    Participating Frequently
    December 7, 2015

    Can you open the eBook under Digital Edition?