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jlcayton
jlcayton
Participant
June 5, 2014
Question

I got a new computer. When I try to authorize, it says "authorization code already been used on a different computer".

  • June 5, 2014
  • 2 replies
  • 253 views

My old computer was just too slow, so I gave it to one of my grandkids (after reformatting).

Now when I try to run Digital Editions, it won't let me use my old ID.

Any suggestions?

    This topic has been closed for replies.

    2 replies

    hans-g.
    hans-g.
    Legend
    June 6, 2014

    Hello,

    in addition to shreya's hint, please have a look there >>> http://helpx.adobe.com/creative-cloud/help/install-apps.html  >>> How many computers can I install on
    I quote: You may install software on up to two computers. These two computers can be Windows, Mac OS, or one each.

    ... and it could be that you have to use Creative Cloud Help | Install, update, or uninstall apps

    Esp. if you want to install on a third computer, CC it will request you to de-activate on the other two computers. You can then reactivate one of the previous two computers, and use Creative Cloud apps on it.

    Hans-Günter

    S
    Adobe Employee
    shreya
    Adobe Employee
    June 6, 2014

    How many devices did you authorize with the same credentials ?

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