I have a new nook one with a back light. I have tried to download a book from the Columbus Metrapolitan Library and have been told that I can't use my email address. I have made three trips to Barns and Noble on Crocker road and have disabled the D

I guess that the only option I have at this point after the hours upon hours I have spent on  trying to get this thing to work for my wife is to return it for the old one.  For her sake I do want to upgrade it for her.  Please if you have any answers for us please help ?

Charles L. Shaffer

Helen Shaffer's husband.