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Participant
May 19, 2014
Question

I have installed Adobe digital additions and have tried to aurthorize but keep getting error message "Connection error" . The internet connection is working and I do have an Adobe ID can you help please

  • May 19, 2014
  • 1 reply
  • 137 views

I have installed Adobe digital additions and have tried to authorize but keep getting error message "Connection error" . The internet connection is working and I do have an Adobe ID can you help please.

I have been using Adobe reader for PC to download my eBooks but the eBook Vendor has switch to Digital Addition,

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    1 reply

    kglad
    Community Expert
    Community Expert
    May 19, 2014

    this is from sjpt,


    Try completely removing any authorization using ctrl-shift-D to ADE (cmd-shift-D if on Mac).

    Restart ADE, and then reauthorize with your Adobe ID.