Skip to main content
fadia8874459
Participant
Sep 25, 2018 12:50 PM UTC
Question

I have lost books

Hi there,

I think my problem is common.

I  tried to transfer books between two devices.  Because I don't remember any IDs I couldn't open some of the purchased books on the second device.

After I returned to my first device the same books were also "broken".  I couldn't restore them.  I think I have different books with different "users".
I have no clue how to restore them.

What can I do?

Many thanks

    This topic is closed to new replies. Start a new post to keep the conversation going.

    1 reply

    Nanaky
    Nanaky
    Participating Frequently
    Sep 26, 2018 7:17 AM UTC

    Nobody can know your IDs if do you not knows that. You can ask the reseller how has order the eBooks. But Adobe has no acess the ebooks also nothing the other useders over this forum.

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices