i have problems with the adobe id it has reached 6 devices but i only own an pc and an ebookreader

Forum|Forum|11 years ago
June 15, 2014
1 reply
249 views

wenn ich mich bei meinem ebook reader mit meiner adobe id anmelden möchte bekomme ich die mitteilung, dass bereits zu viele geräte mit dieser id benutzt werden

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kglad

Community Expert

Go to http://www.adobe.com/go/supportportal
Sign in with your Adobe ID and password.
Under "Get Support," in the "Technical Support" tab:
- Under "Choose issue type" select "Using a product or service."
- Click "Contact Support and Customer Service page." This should open a new tab.
- Under "Select your Adobe product," choose "Digital Editions" in the drop-down menu.
- Under "Tell us what you need help with," choose "Using my product or service" in the drop-down menu.
- Click "I need to reset my authorization."

B

bHopp73

Participant

This is the destination of the link stating 'I need to reset my Authorization'. Authorization request | Launch, activation reset | 1.x | Windows

Could that link be any more useless? Not sure how. Could Adobe's customer support be any less supportive? Don't think so. Thanks for the "HELP" Adobe.

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