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jennifery16208481
Participant
February 26, 2015
Question

I'm having problems with my authorization. I get an error. check activation message and then when I try to erase authorization it tells me to try again at another time

  • February 26, 2015
  • 1 reply
  • 186 views

I have a PC with windows 7.

    This topic has been closed for replies.

    1 reply

    Adobe Employee
    February 27, 2015

    If due to some reason, you are unable to deauthorize ADE, follow the below steps:

    Windows:

    Choose Start > Run.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key:

    HKEY_CURRENT_USER\Software\Adobe\Adept

    Right-click the Adept key and choose Delete.

    In the Confirm Key Delete dialog, click OK.

    Your authorization will be deleted.

    ADE will be deauthorized now.

    Now Authorize ADE again.

    Reference:

    Error "E_AUTH_NOT_READY" | Digital Editions

    Hope this works !!