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Participant
December 20, 2015
Question

I'm not able to deauthorize and reauthorize with a new adobe id. It's all greyed out.

  • December 20, 2015
  • 1 reply
  • 206 views

I use a Mac and the email address originally used is no longer valid.

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    1 reply

    Nanaky
    Participating Frequently
    December 21, 2015
    1. Open Adobe Digital Wditions.
    2. Press Command+Shift+D to deauthorize Adobe Digital Editions.
    3. Select Erase Authorization.
    4. Click OK and quit Adobe Digital Editions.
    5. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
      If you are using 10.7, see Access hidden library files | Mac OS 10.7 and later.
    6. Open Adobe Digital Editions and reauthorize.