I need a new ADobe ID since my new computer is not authorized and will not authorize because I had an authorization on my old computer, which no longer exist What do I do?

I was in the same position - old computer crashed after two weeks when I upgraded to Windows 10 - hardware probably incompatible or old. My boot disc wouldn't recover it so I had to buy new one with preloaded Windows 10.

Got red error msg about not being able to use previous e-mail ID for authorisation. I saw this tip on an Internet page when I researched it.

Open Adobe Digital Editions  - then Type in Crtl+Shift+|Del.

I can't understand the logic  but it worked for me - I was then able to type in my usual e-mail address and it was authorised and it is working OK for new books I am downloading from my local library and they transfer to my Nook reader OK.

The only snag - it wouldn't work for one I had just downloaded previous to authorising it. I will have to read that one in my browser. Shame!

Hi 36temaz,

You need to contact our customer service team, please follow this link Contact Customer Care, Sign In using your Adobe ID & click on "Still need help? Contact us" button to initiate a chat/call.

Regards,
Aadesh