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Participant
November 30, 2015
Question

I need to deactivate devices. How do I do that?

  • November 30, 2015
  • 1 reply
  • 267 views

The maximum number of devices is six. I've reset a device several times and activated it again.

Everytime it gets a new ID.

Now I need to deactive the previous authorisations.

How do I do that?

    This topic has been closed for replies.

    1 reply

    Nanaky
    Participating Frequently
    December 1, 2015

    You can not reset it. This can only the customer Support (but only when get the error that you have to many activations). For this contact customer support: https://forums.adobe.com/activity?streamSource=connections&streamID=4617539

    NicklilAuthor
    Participant
    December 2, 2015

    Hi Nanaky,

    Thank you for your reply.

    Unfortunately I'm totally lost here. I can't find any way to contact support via your link. How does it work?

    Nanaky
    Participating Frequently
    December 2, 2015

    Open Link.
    Choose Digital Edition.
    Login and Adobe ID.

    Click on the Blue Button.