I need to have my authorizations reset for Digital Editions, but cannot contact anyone at Adobe.

Forum|Forum|12 years ago
October 25, 2013
3 replies
5070 views

I need to have my authorizations reset for Digital Editions, but cannot contact anyone at Adobe. Would like to purchase new devices for my reading, ubt need reset before I can. How do I get in touch with someone at Adobe. Everything on web site just goes in circles.

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A

Anonymous

ADE won't let you sign in due to authorization error code

Kobo e-readers

Step 1: You must install ADE Download Adobe Digital Editions 1.7.1.1085 FOR FREE to win.

Step 2: you must install ADE 2.0 Adobe Digital Editions downloads

Step 3: you must install ADE 3.0 Download | Adobe Digital Editions Home

create your Adobe ID

user name is your e-mail

password: *******

Romsinha-9KMEUt

Adobe Employee

Hi johno02,

Please refer the kb: http://helpx.adobe.com/digital-editions/kb/id-been-previously-used.html.

Regards,

Romit Sinha

J

johno02Author

Participant

Tried the link you provided, but nothing there addresses my problem. I would like to try CHAT, but cannot find any way to get to it. I used the link that Ned Murphy sent, http://www.adobe.com/support/chat/ivrchat.html but all it does is put me right back to where I was, with no access to chat. I have been using Digital Editions for many years, and am planning on getting new computers and tablets which will need to be authorized. Please help.

Noel Johnson

johno02@charter.net