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Participant
August 10, 2021
Question

I simply changed my mail and now I can't activate a book

  • August 10, 2021
  • 1 reply
  • 196 views

Hi guys,

Recently I updated my email address for Adobe ID. So today I open DE for a book and re-authorize my mac with new e-mail but now it can't let me activate the book showing me this error:"

Errore di recupero licenza. Problema di comunicazione con il server delle licenza:

E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER".
How can fix it?

    This topic has been closed for replies.

    1 reply

    Adobe Employee
    September 20, 2021

    Hello,

     

    Please follow this link https://helpx.adobe.com/ca/digital-editions/kb/e-lic-already-fulfilled.html.

     

    Regards,

    Deep