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Participant
March 2, 2016
Question

I updated my Digital Editions software yesterday and now when I download a book from my library (OverDrive) I can open the book on my computer but what I try to transfer the book to my Nook I receive the error message "Loan Token Not Found".

  • March 2, 2016
  • 1 reply
  • 522 views

I updated my Digital Editions software yesterday and now when I download a book from my library (OverDrive) it opens fine on my computer, but when I try to transfer the book to my Nook I get the error message "Loan Token Not Found" .  I have never had any problem transferring library books to my Nook before I updated the Digital Editions software.

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    1 reply

    ScottStroot
    Participant
    July 29, 2018

    I just purchased a Nook Glowlight 3, and I could NOT get it to communicate with Adobe Digital Editions (ADE). After many frustrating hours looking up and trying every troubleshooting tip I could find I FINALLY found this tip that worked; deauthorizing and reauthorizing my Mac laptop with Adobe Digital Editions (ADE). Maybe that will work in this case? Might be worth a try. Here's the exact forum response that finally worked for me:

    "ADE often gets its authorization confused.

    First return the library book ~ it is probably now authorized with the mixed-up id, and you might not be able to return it once your proper ID is registered.

    Clear any old authorization using ctrl-shift-D to ADE (cmd-shift-D if on Mac).

    Restart ADE.

    Try again to authorize ADE with your Adobe ID.

    Then you should be able to set the ID into the Nook as well; and borrow the book back again.

    Good luck ~ what a rubbish implementation of DRM Adobe has produced...."