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A
Anonymous
August 17, 2014
Question

ID issues

  • August 17, 2014
  • 1 reply
  • 167 views

Help!

I use Adobe Digital Editions 2.0 on my PC/Windows XP. I have an Adobe ID, changed the password last night as advised on the forum.

No problems to get my yesterday bought book on my E-reader.

Want to install it on my new tablet, but that doesn't work.

Tablet is Windows 8.1. I downloaded ADE 2.0 and Adobe Reader XI.

Get the 'E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER' message when I try to download the book again from the seller. I did install it on the PC, so that is correct.

How can I make a copy on my tablet??

Actually I do not understand what is stated in the Q&A. Do I have to contact the bookprovider? Or is there something else that I have to do??

Thanks!

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    1 reply

    B
    bhaugen
    Participating Frequently
    August 18, 2014

    It sounds like you might have fulfilled the ebook the first time with a different ID than you are using now. Contact the book provider if both devices are using the same ID.

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