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liciam35616335
liciam35616335
Participant
July 30, 2017
Answered

impossible delete computer authorization

  • July 30, 2017
  • 1 reply
  • 635 views

I try to delete my computer authorization. I Open Adobe Digital Edition.  Help menu.   Delete auhorization. I have insered email and password. ... but there is a problem "Impossible delete authorization. try again".

I close the pc a try again for three days, but there is always this problem.

what can i do ?

I need to insert a new authoriztion

Thanks

Licia

      This topic has been closed for replies.
      Correct answer Nanaky

      Windows:

          Close all applications.

          Press WINDOWS + R.

          In the Open text box, type regedit and then press Enter. The Registry Editor opens.

          In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

          Remove the Adept Folder.

          In the Confirm Key Delete dialog, click OK.

          Close the Registry Editor.

          Open Adobe Digital Editions and reauthorize..

      Macintosh:

          quit Adobe Digital Editions.

          Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

          If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

          Open Adobe Digital Editions and reauthorize.

      1 reply

      Nanaky
      NanakyCorrect answer
      Participating Frequently
      July 31, 2017

      Windows:

          Close all applications.

          Press WINDOWS + R.

          In the Open text box, type regedit and then press Enter. The Registry Editor opens.

          In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

          Remove the Adept Folder.

          In the Confirm Key Delete dialog, click OK.

          Close the Registry Editor.

          Open Adobe Digital Editions and reauthorize..

      Macintosh:

          quit Adobe Digital Editions.

          Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

          If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

          Open Adobe Digital Editions and reauthorize.

      liciam35616335
      liciam35616335Author
      Participant
      August 1, 2017

      thanks. It 's ok.

      I have another questione.

      Now that I have deleted with regedit the authorization I have less authorization or is also removed from the count of authorizations for this account

      Licia

      Nanaky
      Nanaky
      Participating Frequently
      August 1, 2017

      Do not know.

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