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April 3, 2015
Question

Installed 3M cloud library and can't remove the authorization from ADE

  • April 3, 2015
  • 1 reply
  • 1771 views

I installed ADE 4.0 for Mac but also have 3M cloud library, used its ID instead of the Adobe Digital ID.  I can't seem to deauthorize it.  Has anyone got a solution for this?  Thank you.

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    1 reply

    May 2, 2015

    I still have ADE 3.0 (for Windows) installed on my PC. I was able to deauthorize using 3.0 (using ctrl-shift-D to deauthorize in 3.0 doesn't require a username and password) -- Then I could re-authorize 4.0 w/ my AdobeID. Hope this helps.

    I found another possible solution from this thread: Re: unable to erase authorization

    Mac:
    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
    ADE will be deauthorized now.
    Now Authorize ADE again.

    Windows:
    Choose Start > Run.
    In the Open text box, type regedit and then press Enter. The Registry Editor opens.
    In the left pane of the Registry Editor, locate the following registry key:
    HKEY_CURRENT_USER\Software\Adobe\Adept
    Right-click the Adept key and choose Delete.
    In the Confirm Key Delete dialog, click OK.

    Your authorization will be deleted.
    ADE will be deauthorized now.
    Now Authorize ADE again.