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bettiep66008591
Participant
August 6, 2015
Question

Is anyone else having this problem?

  • August 6, 2015
  • 3 replies
  • 313 views

Cannot copy download into adobe digital editions

    This topic has been closed for replies.

    3 replies

    arlener44967249
    Participant
    August 10, 2015

    I am getting a message that says the book I downloaded was from another Adobe ID/Password.  I tried chatting with a Tech online earlier who told me to go on the

    forum. Meanwhile, my library book is checked out but can't be read! 

    Dominic Michael
    Adobe Employee
    Adobe Employee
    August 7, 2015

    Please detail us the issue

    Participant
    August 7, 2015

    My issue is that when I am trying to add a new epub to my library I get the error message "Error! Check Activation".  Also when trying to read a book currently in my library I get the error message "Activation Server Error. code: E_ADEPT_INTERNAL.  Digital Editions encountered an error on the activation server."

    Participant
    August 7, 2015

    Is your error something about an activation issue?  Because if so, I just got off a chat (kinda unhelpful) with someone from Adobe and they said it is something that the Chat Techs cannot solve and the issue has been passed on to higher authorities.