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June 11, 2015
Question

Is it possible to install a second Adobe ID for ADE?

  • June 11, 2015
  • 1 reply
  • 283 views

Hallo,

my Problem: I have bought an ebook with another email Adress as mentioned in ADE under "Help". If I try to download the book, ADE says "Error: Check Activation".

If I download a book under my other email adress there are no problems.

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    1 reply

    Adobe Employee
    June 12, 2015

    Hello,

    Please download the latest ADE 4.0.3.117585

    http://www.adobe.com/solutions/ebook/digital-editions/download.html

    For this problem, you need to deauthorize and authorize ADE again.

    Launch ADE

    Help -> Erase authorization.

    ADE will be deauhorized.

    Now again AUTHORIZE ADE

    Help-> authorize computer.

    Error will be fixed !!