Skip to main content
A
Anonymous
September 16, 2014
Question

Is there a way to actually talk to someone who can help

  • September 16, 2014
  • 2 replies
  • 228 views

Is there a way to actually talk to someone who might be able to answer a question?  I can't get any help with the tutorials.  I can download books from the library to my computer, but when I try and transfer them to my Nook I get a message saying I do not have permission.  I have been downloading ok until I just got a new computer.

    This topic has been closed for replies.

    2 replies

    J
    Josephine_Maisie
    Participant
    September 18, 2014

    No. Adobe will not answer any questions, only directed me to this site. They say they do not support this program - ADE, The poorest service I have ever encountered. Call them at 1-800-422-3623

    A
    Anonymous
    September 17, 2014

    i have the same problem! just got a new kobo touch to replace my crashed one and ade books won't transfer and now ade won't authorize my device at all, even though i've tried several times. the online support is a joke. he referred me to the forums, which i don't believe they every check to answer the questions people have. i have a number i'm going to call tomorrow morning- 18008336687. can't promise they'll be of any use though. this is the fourth time i've called and the issue still hasn't been resolved.

    A
    Anonymous
    September 17, 2014
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices