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reneb20784826
Participant
Jun 26, 2018 8:36 PM UTC
Question

Just says unable to open, errors opening document

Not sure what to try. The electronic books I have access to have been given to me through links that was from a testing company.

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    5 replies

    Participant
    Jun 28, 2018 1:12 AM UTC

    mine says another user is using it and it's me i had to reinstall adobe now i can't open the book

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    Participant
    Jun 28, 2018 1:13 AM UTC

    can someone help me

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    Nanaky
    Participating Frequently
    Jun 27, 2018 7:16 AM UTC

    Which error message you get exactly?

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    reneb20784826
    Participant
    Jun 27, 2018 5:59 PM UTC

    "Unable to open [insert title of book here]. Errors were encountered in this item. file://....[Where the file is stored]".  I received these books through links and they are test prep textbooks. I am not sure what the problem is? The books show a cloud with a check mark inside, then when it says the error, then it gives a red exclamation mark.

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    Nanaky
    Participating Frequently
    Jun 29, 2018 6:20 AM UTC

    reneb20784826  schrieb

    "Unable to open [insert title of book here]. Errors were encountered in this item. file://....[Where the file is stored]".  I received these books through links and they are test prep textbooks. I am not sure what the problem is? The books show a cloud with a check mark inside, then when it says the error, then it gives a red exclamation mark.

    Has you check if a other eBook work?

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