Keep getting error on my Nexus tablet: Unable to Download Error getting License. License Server Communication Problem: E_ACT_NOT-READY

Forum|Forum|10 years ago
March 4, 2016
2 replies
304 views

I've downloaded Adobe Digital Editions onto my Nexus tablet and when I try to download the protected file (from a publishing company that instructs this is the only way to access this book, through ADE) I keep getting the same error message: Unable to Download Error getting License. License Server Communication Problem: E_ACT_NOT-READY I got frustrated and finally downloaded ADE onto my laptop and successfully accessed the book there but I do not wish to read a book on my laptop from home.

I've seen other similar questions in the community forums but they only address what to do when either using a MAC of a PC, which doesn't help my tablet situation. Any help would be appreciated!!! I'm not sure if I'm doing something wrong or if my device just isn't compatible.

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T

tracyc24126056Author

Participant

My tablet is an Android based Nexus tablet. Instructions for Windows/MAC don't apply. Would love some additional help that is relevant please!

Nanaky

Participating Frequently

Sorry seems not right this info in your discription. In this case uninstall Digital Edition and remove the Digital Edition folder over the File System. Then install again.

Nanaky

Participating Frequently

Windows:

Close all applications.
Choose Start > Run.
In the Open text box, type regedit and then press Enter. The Registry Editor opens.
In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
Select the Adept key.
Choose File > Export.
In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.
Right-click the Adept key and choose Delete.
In the Confirm Key Delete dialog, click OK.
Close the Registry Editor.
Open Adobe Digital Editions and reauthorize.

Macintosh:

quit Adobe Digital Editions.
Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
If you are using 10.7, see Access hidden library files | Mac OS 10.7 and later.
Open Adobe Digital Editions and reauthorize.

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